Travel insurance is always advisable as it may cover you if you need to cancel your booking.

2 Day Minimum Rental Melbourne Moto GP Weekend. 

Booking Fees, Payments and Refund/Cancellation Policy below:

• A Booking Deposit of 20% of the total hire fee is required to book/reserve a motorcycle. (Cash or Credit card).
• Balance is processed 4 weeks from rental start date.

Except for MotoGP and Superbike weeks (1 week prior and 1 week after event) where 50% Deposit is required at time of booking and balance is processed 8 weeks from rental start date on the credit card provided.

• Booking deposits are deducted from the total hire cost.
• Payments - Cash, Eftpos, Visa, Mastercard,Amex.

CANCELLATION AND REFUNDS POLICY:

Bookings Cancelled: Australian MotoGP & Australian/World Superbike Races:

There are no refunds under any circumstances for vehicles booked for pick up one week prior to, the weekend of, and one week after the Australian MotoGP or Australian/World Superbike races. (this includes but not limited to accident, sickness, inclement weather or change of mind.) We advise taking travel insurance as some companies will cover this.

Booking insurance does not cover bookings for above motogp or superbike weeks.

Bookings Cancelled: All other times

 CANCELLATION POLICY:

More than 30 days before rental start date- No fee applicable
Between 14-29 days before rental start date - 20% of the rental cost.
Less than 14 days before rental start date - 100% of the rental cost.

Bikes book from cheap specials list or relocation deals are paid in full at time of booking and have no refunds under any circumstances.

Motorcycle Licences

• All Scooter rentals in Victoria require a motorcycle specific license, not a car license.
• Learners and "P" plate licence's are acceptable for LAMS (Learner Approved Motorcycle Scheme) motorcycles. For the safety of our customers Garners reserves the right to refuse any rental if appropriate riding skills cannot be demonstrated.
• Full Australian, international or Country of origin licence's are acceptable if motorcycle endorsement is Clear.
• All licences must show motorcycle endorsement clearly.
• If motorcycle endorsement is not clear on your country of origin license then you must have international licence stating clearly motorcyle endorsement.
• Passport identification is also required for international riders.
• The minimum age is 21 to rent a motorcycle. 21-23 Year Olds can rent lams approved bikes up to 650cc.
• The Minimum age for Harley Davidson rentals is 23.

Fuel

• All Road Bikes are supplied full of Unleaded fuel and request that the motorcycles be returned full.
• $50.00 AU will be charged for motor bikes returned without a full tank. 
• Pre Purchased Fuel. For those who prefer not to visit the service station on the return trip you can pre pay for a full tank before you leave our store and just return the vehicle without a full tank. Must be purchased prior to vehicle pick up.

Security Bond

• A Security bond is required on all hires and varies depending on motorcycle or car.
• An authorisation is done on the credit card and authorisation is cancelled provided the motorcycle is returned undamaged, full of fuel and on time.
• There are no fees or charges for the authorisation process.

Penalty Fees

• If the motorcycle is returned late then the hourly rate will be charged up to 4 hours thereafter the full daily rate will apply.
• All bikes must be returned clean or a fee of $50 per bike will be incurred.
• An admin fee of $50 per infringement is applied to all traffic Infringements including but not limited to speeding and parking fines.

Toll Roads

• Motorcycles traveling out of the Melbourne City and some Sydney Roads will encounter toll roads.
• A Toll pass will be automatically added to your rental at a cost of $10 and this will cover you for anywhere you wish to go in the state which you hired the bike.( Great Ocean Rd, Yarra Valley, Phillip Island, blue mountains, harbour Bridge etc) if you are riding out of the state you hired the bike then a multi pass $30 is applicable)

Additional Rider

• An Additional rider can be added to your insurance cover for $5 per day.

Insurance

• Insurance for personal injury is covered in most cases by Motorcycle Registration TAC.
• Insurance excess is double (2 X) the security Bond e.g. Bond $2000 = Excess $4000.
• Reducing insurance excess.
  
  • Reducing insurance excess options:
  • 1. Standard - Full Standard Insurance Drivers over 23yr.     Damage Excess =2 x Bond.   Cost  $0.00
  • 2. Stress Less - Damage Excess reduced by 50%.              Damage Excess = Bond.        $16.00 per day                                       
  • 3. Calm  -          Bond & Damage Excess reduced to $1500 Max.         $24 per day.
  • 4. Restricted License or 21 - 23 Year old - Full Insurance. Damage Excess= 2 x Bond.         $10 per day.
• Aussie Motorcycle Hire/ Garners Motorcycles/Ride Australia Bike Rentals must be notified as soon as possible and an accident report filled out.
• Should the renter require another motorcycle, an additional security Bond is required.
• Personal belongings are not insured by Aussie Motorcycle Hire / Garners Motorcycles /Ride Australia Bike Rentals and travel insurance is recommended.
• Water damage is not covered. Renter assumes full responsibility for all repairs if bike is water damaged.
• All insurance cover is void if rental agreement is breached and the renter becomes fully liable for the motorcycle, third parties and there vehicles if damaged and all other damages and costs relating to the accident.
• Road Bikes - Basic Motorcycle insurance cover is included in the rental charges. The basic cover includes damage to the motorcycle, theft of the motorcycle and third party property. (Excess applies), Cable locks can be supplied with road bikes at the renters request.

Important note:
The terms and options outlined in above are subject to the normal conditions of hire relating to speeding, drink driving, unauthorized use of a vehicle, riding on the wrong side of the road and similar matters contained in the Motorcycle Rental agreement.

Travel insurance and ambulance cover

• We strongly advise all overseas customers to obtain travel insurance before they arrive to collect their motorcycle.
• We strongly advise that all Australian customers to be Ambulance subscribers.

Pricing

• Goods and services taxes (GST) of 10% are included in rental prices.
• Prices include unlimited KM’s.

Helmets/Accessories

• Helmet usage is compulsory in Australia.
• Any equipment returned damaged (fair wear and tear excluded) will incur a replacement fee.
• Most motorcycle accessories are available for hire.

Maintenance/Breakdown.

After Hours number is given when rental commences.

• Ride Australia Bike Rentals will not pay for any towing charges, in the case of an accident or breakdown always call Garners Hire Bikes for instructions. Depending on distance and availability Ride Australia Bike Rentals may send a rescue vehicle, if this is not available then towing may be arranged for you. Note: If the hirer organizes their own towing or gives any consent to a tow truck driver to tow the vehicle then it is at hirer's expense. If towing is organized by the hirer then the hirer is also liable for any damage caused by the towing company. (Tow companies do not tow motorcycles often and in most cases do not have the expertise to tie them down without damage.)
• The Hirer will be charged $150 call out fee if the bike has simply run out of petrol, or has a flat battery from charging accessories such as mobile phones. Motorcycles have small batteries which may not cope with charging electronic devices. Please charge these devices at night from a power point. It is the Hirer's responsibility to ensure the bike has adequate fuel at all times. Road bikes have a full tank at time of departure and must be returned with a full tank unless pre purchased fuel has been purchased at pick up time.
• If the Hirer runs out of fuel please do not continue trying to start the bike as it will just flatten the battery. So when you do get fuel the bike will still not start.
• Garners Motorcycle Hire has fully serviced motorcycles, however if minor repairs of up to $50.00 are required, this is allowed without authorization.
• For repairs above $50 please contact us for authorization and the location of your nearest repair center.
• Receipts are required for reimbursement and an after hours number is provided, if any problems occur.
• Regular oil checks, chain lubing and adjustment are the responsibility of the renter.

Accidents

• In the unlikely event of an accident Ride Australia Bike Rentals must be contacted first.

  BREAKDOWN OR ACCIDENT - Phone Number given at time of rental.

• (03) 9428 9372 (9am to 5.30pm) Mon - Fri (9am to 12.00pm) Sat 
  After hours number is given at time of rental. 

Races, Race tracks and Events:

The motorcycle is not to be used in any race or on any race track, track day, organised enduro or safari event including on road or off road and adventure training. This includes but is not limited to BMW Safari or BMW Off road training events. Taking part in these events without our consent may result in no insurance cover. Talk to us about your plans as some events are possible with special conditions.

 One-way hire fees: These are a guide only based on off peak season and are subject to change depending on season and transport companies.

Melbourne:

• Melbourne - Sydney $249 AUD
• Melbourne - Brisbane $389 AUD
• Melbourne - Cairns $699 AUD
• Melbourne - Perth $799 AUD
• Melbourne - Adelaide $329 AUD
• Melbourne - Darwin $799 AUD

One-way hire fees Sydney:

• Sydney - Melbourne $299 AUD
• Sydney - Brisbane $299 AUD
• Sydney - Cairns $495 AUD
• Sydney - Perth $550 AUD
• Sydney - Adelaide $395 AUD
• Sydney - Darwin $799 AUD

Other Rental conditions

• Minimum rental rate is 4 hrs.
• Weekend Bookings - Pick up Sat 9am & return either Sunday night or Monday at 9:00am.
• Early pickup after 3pm Friday add $45.00 .
• Cleaning fee of $50 per bike returned dirty.
• Ride Australia bike rentals reserves the right to refuse any rental at its discretion.
• Motorcycles may vary due to availability.
• Opening Hours
• Sydney
• Mon - Fri 8.30am - 5.00pm
• Saturday 9.00am - 11.30am
• Sunday Shop Closed. - Bike returns to lock box ok if arranged prior to pick up.
• Melbourne
• Mon - Fri 8.30am - 5.30pm
• Saturday 9.00am - 12.00pm
• Sunday Shop Closed. - Bike returns to lock box ok if arranged prior to pick up.